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0845 6023 630

Office Closed
Please note that our office is closed until Monday 5th January 2015.
Orders can be placed as usual and will be processed in line with lead times shown, stock availability permitting.
Where stock is not available the lead times shown will run from 5th January 2015.
Enquiries or queries? - Please email us or contact us via our contact page
and we will respond on 5th January 2015.

We would like to wish you merry Christmas and a happy new year.

Terms and Conditions

About Us

The Bin Company (UK) Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us.

Our Contact details:

The Bin Company (UK) Ltd
Bloxham Mill Business Centre, Barford Road, Bloxham, Banbury, Oxfordshire, OX15 4FF, United Kingdom

Phone: 0845 6023 630

Email: sales@thebincompany.com

VAT Number 844 8803 00
Company Number 04593968

These terms and conditions apply to anyone accessing the website or placing an order. By doing either of these activities you agree to be bound by the terms and conditions displayed below. If you do not wish to be bound by the stated terms and conditions please do not use the website.

If you have any questions please contact us - 0845 6023 630. These conditions are also available via e-mail. Please send a message to info@thebincompany.com.


General

The expression 'TBCUK' shall mean 'The Bin Company (UK) Limited', the sole owner of the 'The Bin Company' websites. No terms and conditions put forward by the Buyer/User, any verbal representation, guarantees, or other statements made by or on behalf of TBCUK, shall be binding unless confirmed in writing by a director of TBCUK. Your statutory rights are unaffected by these terms and conditions. We advise you to read this page carefully and if necessary print them for your reference.


Use Of This Web Site

To be eligible to place orders on 'The Bin Company (UK) Limited' website you must fulfil the following:

Be of 18 years or over

Orders must be accompanied by your real name, cardholders billing address, a landline phone number, e-mail address and any other requested information during the order process.

Provide a valid UK delivery address.

Use a valid credit/debit issued by a bank accepted by The Bin Company (UK) Limited.

We reserve the right to amend these terms and conditions when applicable. It is your responsibility to check any changes that have been made and we deem your continued use to be acceptance of these changes. We accept no responsibility for external links from this site. Our permission is required before linking to this site. It is your responsibility to virus check all materials before downloading them from this site for any purpose. The Bin Company (UK) Limited accepts no liability whatsoever for any damage or loss by users or third parties, resulting from the use of this Website. 'The Bin Company' website is the copyright of 'The Bin Company (UK) Limited'. 'The Bin Company' and 'www.thebincompany.com' and associated images are copyright material. Permanent storage, copying, redistribution, or modification of the content of the site will be considered a breach of copyright and subject to legal proceedings. Price lists may only be downloaded onto your computer's hard drive on a temporary basis and printed for personal use & not presented to other parties. Other names and logos contained in this site may be trademarks or registered trademarks of their respective companies.


Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

DESCRIPTION OF GOODS

Though we constantly strive to provide accurate and current information on this website, TBCUK will not be responsible for errors/omissions in product descriptions or the Buyer's interpretation of those descriptions. Full specifications are available from the manufacturer's brochures and/or websites. Please contact us for their details.

We make no representations about the fitness for a particular purpose of any of the products.


Shipping And Handling

UK Mainland Deliveries Only

UK Mainland Zone 1
UK Mainland Zone 1 covers all of the England and Wales the following postcode areas in Scotland: AB10-16, AB21-30, AB32, DD, DG, EH, FK, G, KA, KY, ML, PH1-14, TD.
 
Delivery to UK Mainland Zone 1 is charged at £6.95 + VAT up to 10 kilos plus £0.41 + VAT per kilo over 10 kilos.

UK Mainland Zone 2
UK Mainland Zone 2 covers the following postcode areas in Scotland: AB37-38, AB42, IV1-20, IV25, IV30-37, IV63, KW1-3, KW6-10, KW14, PH19-26, PA21-35, PA37-39, PH15-18, PH33-39, IV21-24*, IV40*, KW5*, KW11-13*, FK19-21*, PA36*, PA40*, PH30-32*, PH34-41*, PH50*.
 
Delivery to UK Mainland Zone 2 is charged at £25.00 + VAT up to 10 kilos plus £0.41 + VAT per kilo over 10 kilos.
*NB: The asterisked postcodes are a only offered on a 2 day delivery service.

However, delivery is included in the price of some products.

Any shipping charges will be shown in during the checkout process, before you make any payment.

Note: Some areas of Scotland and Northern Ireland are treated as Non-mainland UK.


Delivery Schedule

PRODUCT AVAILIBILITY

All products are subject to availability. We will endeavour keep you fully informed of your order status. If for any reason we are unable to supply the goods, you will receive a full credit or refund. However, we will not be responsible for compensating for any loss incurred if the goods are not supplied or are supplied damaged or faulty.

We reserve the right to withdraw any product or offer from the website at our discretion, including the refusal of any transaction attributed to those products / offers.

DELIVERY

Whilst every effort will be made to adhere to stated delivery dates, such dates are estimates only and TBCUK cannot be liable for any losses incurred caused by delay in delivery.

It is the buyer's responsibility to ensure that adequate access is made to the property in order for delivery to take place and that they or an authorised person are present to receive the delivery. Please note that deliveries are made only to ground floor entrances.

Visible damage (i.e. after removal of all packaging) must be marked accordingly on delivery/acceptance notes and reported by telephone within 24 hours and confirmed in writing within 72 hours. Please do not use the item if you wish to make a claim for damage.

This procedure must be carried out even if someone has been appointed to take delivery on your behalf. Having received the goods any subsequent loss or damage to goods will be at your own risk.


Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.


Tax Charges

For orders made from the UK, VAT is added.


Credit Card Security

Payments made online are taken via SagePay. The Bin Company (UK) Ltd. will never see your bank or credit card details when you pay online.


Guarantee

All products are supplied with at least manufacturer's 12-month parts and labour guarantee, unless otherwise stated.

This will exclude faults caused by accident, neglect, misuse or error in installation.

In the case of manufacturers who operate direct product support, repairs & returns procedures, the Buyer accepts an obligation to process their claim directly through the manufacturer.


Privacy Policy

The Information We Need and How We Use It

TBCUK, does not disclose buyers' information to third parties.

When you order from us or make an enquiry, we will require your name, address, e-mail address, phone number and other similar information to enable us to process your request, notify you of acceptance of orders and deliver the goods ordered.

We may, unless you tell us not to, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.

As part of our efforts to ensure that you are aware of the latest developments and offers, we would like to use this information to advise you of new products, special offers or changes to our site. If you would like to receive this information, please indicate your preference when placing your order. You may "un-subscribe" at any time - just send an email to unsubscribe@thebincompany.com. Please ensure that you notify us of your preference for each e-mail address that you may have given to us.

Cookies are not used on this web shopping site.

Data collected by this site is used to:

  1. Take and fulfil customer orders
  2. Administer and enhance the site and service
  3. Only disclose information to third-parties for goods delivery purposes

We are committed to protecting your privacy and we comply with the Data Protection laws applicable to business in the UK. We do not disclose our customer's personal information to third parties. We do not send unsolicited e-mail's to our customers or potential customers. We only use the information we collect about you to process orders and to provide a more personalised shopping experience. We continually monitor web statistics including site usage and search engine patterns to help us develop the design and layout of our web site. This in no way affects our customer's privacy.


Returns Policy

CANCELLATION / RETURN OF GOODS

You have the right to return the goods within 7 days of receiving them. We request that you take good care of the goods and their packaging and return the together with their original packaging and, preferably, packed in the original packaging. The buyer will be responsible for the cost and safe return of the goods. When this is satisfied a refund will be made within 30 days.

The Buyer must obtain authorisation from The Bin Company (UK) Limited before they attempt to return any goods. Please email us via our contact us page stating your order number and we will send you by return a Returns Notification email, which will contain a RTCW No and the returns address detail. Do not send returns without having received this notification email and RTCW No, or else the parcels will be refused and returned to sender. Please Do Not return any parcels to the offices at the Bloxham Mill address, as a warehouse address will be supplied in the Returns Notification email for you to return the goods to.

Where the above criteria for return of goods is not fulfilled, the Buyer agrees to pay for any loss or extra costs incurred.

Whilst we will make every attempt to remedy this type of situation, we must emphasise it is in everyone's interest to ensure that the correct items are being ordered and are suited to your particular requirements.


Remittance Terms

PAYMENTS and PRICES

All prices are in UK Sterling and inclusive of United Kingdom Value Added Tax.

Any quotation or published price is subject to alteration or withdrawal without prior notice as a result of fluctuation in exchange rates, increase in supplier's prices, and error in published price or other costs beyond our control. Statement of price or a quotation does not constitute an offer. We will inform you of the correct price where the right to cancellation can be exercised.

Payment by credit/debit card or cheque will require clearance prior to delivery. All card payments are subject to security checks before any goods are despatched. If the issuing bank of your card does not for any reason authorise payment from that account, the order may be delayed or cancelled.

Title to the goods will remain with The Bin Company (UK) Limited until full payment is received.


English Law

If any part these terms and conditions shall be found to be unlawful it shall not affect the validity or enforceability of the remainder of the conditions. This contract is and shall be deemed to have been made in England and shall in all respects be governed by English Law.

The Bin Company (UK) Limited
Bloxham Mill Business Centre,
Barford Road,
Bloxham,
Banbury,
Oxfordshire,
OX15 4FF
United Kingdom

Email: info@thebincompany.com

Registered in England and Wales. Company Registration No: 04593968

Registered Office:

Morton House,
9 Beacon Court,
Pitstone Green Business Park,
Pitstone,
LU76 9GY

Registered in England: 04593968

 
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